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Frequently asked questions |
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Find answers to the following questions: |
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• What are the benefits of this deal for current Microsoft Expression Media customers? |
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• What will be different for me as an Expression Media customer? |
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• Why did Phase One decide to buy Microsoft Expression Media? |
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• Will the Microsoft Expression Media 2 product be integrated with Phase One's Capture One product? |
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• Why is the product still called Microsoft Expression Media 2? |
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What is Microsoft Expression Media? |
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Expression Media is a powerful and flexible digital asset management software application for managing a wide range of digital files including photographic images, video and music files. Its functions include cataloging, organizing, printing, creating slideshows, and converting files to other formats and outputting to web galleries. |
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Who uses Microsoft Expression Media? |
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Photographers and other creative professionals at all levels use Expression Media to display, organize and manage a wide range and large volume of digital files. |
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In which languages is Expression Media 2 available? |
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Expression Media 2 for the Windows platform is localized for Chinese (simplified), Chinese (traditional), English, French, German, Italian, Japanese, Korean, and Spanish. Expression Media 2 for the MAC OS platform is localized for Danish, Dutch, English, Finnish, French, German, Italian, Japanese (NEC), Norwegian (Bokmål), Spanish and Swedish. |
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What will happen to Microsoft Expression Media? |
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Phase One has acquired the Expression Media product from Microsoft and will handle customer support and drive future developments of the product under the Phase One company brand. |
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What are the benefits of this deal for current Microsoft Expression Media customers? |
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Expression Media customers will be well served by Phase One, which is focused on delivering the highest image quality, streamlining its customers workflow and ensuring strong customer support. While focused solely on the photography market, many of its customers work closely with other creative professionals (web professionals, editors, etc.) - all of whom require the best in digital asset management. |
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What will be different for me as an Expression Media customer? |
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Customers should experience a seamless transition of their existing service and can expect that Phase One over time will enhance the Expression Media product with helpful new features for its customers' growing needs. |
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Why did Phase One decide to buy Microsoft Expression Media? |
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Phase One's customers have for some time requested digital asset management software that enables them to manage a wide range and volume of digital image files. Expression Media meets this need. |
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Will the Microsoft Expression Media 2 product be integrated with Phase One's Capture One product? |
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Phase One's initial focus is to create new workflow benefits to photographers when they use Expression Media and Capture One together. Our aim is to make this combined toolset the most effective choice for photographers who need to manage their photography workflow and make it easier for them to communicate with other creative professionals with whom they collaborate. |
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Where can I find help? |
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For troubleshooting assistance and support please refer to the on-line resources at: http://www.phaseone.com/support. Please note that Phase One is providing support through its online Support Center only. |
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How do I work with Expression Media and Capture One? |
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Click here to learn more about how to optimize your workflow using Expression® Media® and Capture One. |
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Why is the product still called Microsoft Expression Media 2? |
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PhaseOne have kept the naming and brand association, because the product is known under this name and is associated to its strong brand. We are now planning product development to help to meet the growing needs of current and future customers. When Phase One releases a new version of the product it will carry the Phase One brand and naming will be reconsidered. |
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